Legal
Privacy Policy
How we handle your data when you browse our site and request a quotation.
1. Who we are
Baiao Wellness (Shanxi Baiao Word of Mouth Technology Co., Ltd) operates baiaowellness.com. This policy explains what personal data we collect, why, and the choices you have. Contact: sales@baiaowellness.com.
2. Data we collect
When you submit our quotation form we collect the details you provide: name, company, email, country, product interest, quantity and message. We also collect basic analytics data (pages visited, approximate country, device type) via Google Analytics 4.
3. Why we use it
Form data is used solely to respond to your inquiry, prepare a quotation and manage our business relationship. Analytics data helps us understand which pages and markets are useful so we can improve the site. We do not sell or rent your personal data to anyone.
4. Cookies & analytics
We use Google Analytics 4, which sets cookies to measure site usage. These are statistical cookies only. You can refuse them by disabling analytics cookies in your browser settings, and a cookie notice on first visit lets you acknowledge this. No advertising cookies are used.
5. Data processors
Form submissions are transmitted to our inquiry mailbox and processed with Resend (email delivery). Analytics is processed by Google LLC. Both act as processors under our instructions and are GDPR-compliant.
6. Data retention & security
Inquiry data is kept as long as needed for business correspondence, typically up to 24 months, and is accessible only to our team. Reasonable technical and organizational measures protect it in transit (HTTPS) and at rest.
7. Your rights (GDPR)
If you are in the EU/EEA/UK you may request access, correction, deletion, restriction or portability of your personal data, and object to processing. Contact us at sales@baiaowellness.com and we will respond within 30 days. You may also lodge a complaint with your local supervisory authority.
8. Changes
We may update this policy from time to time. The current version is always available on this page with the effective date below.
Effective date: August 27, 2026 · Baiao Wellness (Shanxi Baiao Word of Mouth Technology Co., Ltd)